Refund policy

Sorry, Paolaillustrations does not accept any Returns, Exchanges or Refunds. To avoid disappointment and the need to return an item, please read through all item descriptions before purchasing. If you have any doubts, please contact me before purchasing.

All products are sent out with great care and attention in suitable sturdy packaging. Paolaillustrations would never ship out any item that we do not deem perfect.

If products/orders are lost or damaged during transit, depending on the item it may be able to be sent out again. If this is the case, please email me (with pictures and order number) at: paolaillustrations@hotmail.com